Refund Policy – Homi Sales
At Homi Sales, we are dedicated to providing you with a safe and satisfying online shopping experience. Your satisfaction is our priority, and our refund policy is designed to make the process simple, transparent, and hassle-free.
- Eligibility for Refund
Refunds at Homi Sales are applicable only for products that are:
Damaged or defective upon delivery
Delivered incorrectly (wrong product, size, or color)
Products that are used, washed, or altered are not eligible for a refund.
- How to Request a Refund
To request a refund, please contact our customer support team within the specified refund period from the date of delivery. You may be asked to provide proof such as images or videos of the product to verify the issue. Prompt communication ensures a faster refund process.
- Refund Processing
Once your refund request is approved, Homi Sales will process your refund within a few business days. The refunded amount will be credited to the original payment method used during the purchase. Please note that bank processing times may vary.
- Non-Refundable Items
Certain items are non-refundable unless they are defective or damaged during delivery. This includes:
Products not in original condition
Products without proper proof of defect or damage
- Contact Us for Refunds
If you have any questions or need assistance with your refund, our friendly support team is ready to help. Contact us via email, phone, or the contact form on the Homi Sales website.